While we provide emergency services anytime, any day, many of our clients want to have our services come outside of normal business hours. River Valley Septic is happy to provide our services outside of your primary business hours to accommodate your needs and the needs of your customers.
Every commercial application differs, more frequent pumping is recommended if your system is aging, if your system handles a great deal of water, or if your system is not performing as it should be.
Yes, River Valley Septic will be happy to arrange an automatic service plan for you to accommodate your specific needs. We offer many types of plans and frequencies sure to match your requirements.
No, this is not required before your first service. However, we also suggest you check with our customer service department to determine the specifics.
Of course! On the day of your service, you can call our customer service center. Our representatives will check with dispatch to determine your estimated time of arrival.
That could be for a number of reasons. If your grease trap smells, then you may need a cover replacement, seal or gasket. If your floor drains are emitting the odor, you may need jetting or drain cleaning work performed. Our technicians can give you a clearer, more accurate picture once you contact us.

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